Privacy Policy
Effective August 16, 2026
Who we are. Commonwealth Legacy Group is a licensed insurance agency located at 407 Monticello Street, Somerset, KY 42503. You can reach us at (606) 753-0772 or info@commonwealthlegacygroup.com.
What this covers. This policy describes how we collect, use, and share information from visitors to this website. It does not replace any privacy notice you receive from an insurance carrier whose products you purchase.
Information we collect
Information you give us. When you submit our contact form or quote request, we collect your name, email address, phone number, ZIP code, the type of coverage or service you're asking about, your preferred contact time, and anything you write in a message field. If you use the chat feature, we collect what you type there.
What we deliberately do not collect through this website. We do not ask for your Social Security number, date of birth, driver's license number, medical or health history, or prescription information through any form on this site. Information of that kind is gathered by phone or through a secure application process when it's genuinely required.
Information collected automatically. Like most websites, we receive standard technical information such as IP address, browser type, pages visited, and referring site. We use Google Analytics and Vercel Analytics for this. We do not use this information to identify you personally.
Cookies and similar technologies. This site uses cookies for analytics and for the chat feature. Our chat widget is provided by LeadConnector (GoHighLevel) and sets its own cookies. You can disable cookies in your browser; some features may not work correctly if you do.
How we use your information
- To respond to your question or request
- To prepare and deliver insurance quotes, which requires sharing relevant information with the carriers we represent
- To service policies you purchase through us
- To contact you about your request, including by phone, email, and text where you have consented
- To improve this website
- To meet legal, regulatory, and recordkeeping obligations
Text messages and calls
If you provide a phone number and check the consent box on our forms, you agree we may contact you at that number — including by automated means and text message. Consent is not a condition of purchase. Message and data rates may apply. You can withdraw consent at any time by replying STOP to a text, telling us during a call, or emailing us.
Who we share information with
We share information with:
- Insurance carriers and their underwriters, when you ask us to obtain a quote or place coverage
- Service providers who operate systems on our behalf — including GoHighLevel, which hosts our customer relationship system and chat feature, and our website host
- Professionals you ask us to coordinate with, such as your CPA or attorney, when you direct us to
- Regulators, or as otherwise required by law
We do not sell your personal information.
How long we keep information
We retain information for as long as needed to serve you and to meet legal and regulatory recordkeeping requirements for insurance records.
Security
We use reasonable administrative and technical safeguards to protect information, including encrypted transmission of data submitted through this site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may ask us what information we hold about you, ask us to correct it, ask us to stop contacting you, or ask us to delete information we are not required to retain. Contact us using the details above.
Children
This site is not directed to children under 13 and we do not knowingly collect information from them.
Changes
We may update this policy. The effective date at the top will change when we do.